leisa feed Why I'm considering changing my title from User Experience to Customer Experience Consultant http://www.disambiguity.com/customer-vs-...
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@leisa you are indeed onto something - that a holistic customer experience is indeed what is important -it should NOT be divided by 2D vs 3D
@leisa Interesting post. Been having many of the same thoughts myself, esp as social media goes beyond mkting to customer expereince.